Cisco’s overall Prime network strategy, along with the benefits of Prime Infrastructure, Prime Collaboration, and Prime NAM. This includes Prime infrastructure’s converged management tools - wired + wireless, the end-to-end application and service assurance visibility (Netflow, NBAR2, Medianet, etc). It will also include updates on Prime Collaboration’s ability for rapid deployment and maintenance of Cisco Unified Communications and Cisco TelePresence components, and how PC provides efficient, integrated assurance management of UC applications and the underlying transport infrastructure. No notes for slide. One of the goals of Prime is to accelerate the time to value for customers using Cisco equipment. We want to make the design and fulfillment of network services fast and efficient (accelerate deployment).
Another goal of Prime is to drive efficiencies, optimizing the use of the customers equipment for managing their networks. We will also lower CAPEX through and architecture that is designed to drive out costs and drive up efficiencies.
Today many networks are operated by highly skilled and high-cost operators that take a manual approach (such as CLI scripts) to managing their networks. With Prime the goal is to automate core processes making it much faster to provision services, diagnose and repair problems, etc.Without good instrumentation determining the root cause of a network service outage can be very time consuming. Faults can occur for a variety of reasons and are often caused by human error due to highly manual processes. With Prime the quality of service improves through the monitoring and management of network events.A common problem for technology organizations is that of taking a siloed approach to managing services. Often, specific teams will manages areas of technology. The result can be a lack of complete visibility into the network services.
As a result, when outages occur they can take longer to resolve.The Cisco point of view is that service provides need to transition from managing the network to managing the subscriber experience lifecycle. This means automating key aspects of the lifecycle and encouraging the technology functions to work together with a common understanding of the business impact of the network services they provide. Talking points to differentiate what was possible with LMS and what is possible with Prime Infrastructure:LMS’s support was limited to full lifecycle management for wired devices and limited support for controllers. No support for AP or radio management. User tracking in LMS is limited to wired clients alone.
Talking points to differentiate what was possible with LMS and what is possible with Prime Infrastructure:LMS’s support was limited to full lifecycle management for wired devices and limited support for controllers. No support for AP or radio management. User tracking in LMS is limited to wired clients alone. Lifecycle approach provides an easy and efficient way to manage a complex wired and/or wireless network by simplifying the day-to-day operational tasks associated with managing the network infrastructure for all Cisco devices including; routers, switches, wireless controllers, access points and more. Add PC vs PI after this. Move this up.
General:Supports EnterpriseSweet spot 500 users to 150KDifferentiators: Breadth and depth of Collaboration support, Day 1 - VTG alignment, Event correlation, Real-time Voice or Video or TP session monitoring with media path visibility to quickly identify and network devices causing the service degradation.Value Prop: Helps you fight competitive FUDProvisioning is all about efficient, error free rollouts and provides a dramatic return on investment. Rollouts occur faster with tools such as Quick site builder, bulk import and templates. Business policies allow you to define specific configuration & workflow rules mapped to your business which:- Dramatically simplifies configuration enabling delegation of MACs to less skilled employees (no longer do you need a CCIE for MACs). For example now a low skilled employee can configure a user simply by choosing location, employee type and level instead of configuring hundreds of technical prompts on CM and Unity. (Example: A financial institution, with offices in NY and San Francisco has 3 types of employees: brokerage, trading floor and back office.
To configure a user, you would choose NY Office, Trading Floor, Manager and the user is configured. reduce the per user configuration time. Customers can see a 10:1 reduction in the time to configure users (now 1-2 minutes) as compared to the native interfaces- ensure adherence to policies, with audit trail, and ensure consistent configurations. Assurance ensures service quality and uptime with real time monitoring of the UC infrastructure and network. PC Assurance automatically discovers your entire network (you don’t need to tell it what to do like agent based models) and builds a graphical topology, based on logical relationships of devices, of your UC and network infrastructure.
Alerts are displayed allowing you to drill down to rapidly isolate issues. Notifications of alerts, through email for example, are also provided to ensure 24x7 coverage. Diagnostic tests enable proactive identification of issues in the network allowing IT managers to isolate potential problems before the end user is impacted. Tests can be run on dial plans, phone features (call, transfer, hold, park etc) as well as between network nodes (IPSLA). These diagnostic tests can also be used as a part of certification testing before a new site goes live.Real-time visualization of in-progress video collaboration session and E2E visibility into its media pathEnables the IT manager to identify poor quality calls and address underlying network issues causing the quality issue.
PC assurance leverages CVTQ from the phones and/or sensors placed in the network to collect MOS score data. Customized thresholds based on specific criteria (codec, phone type) can be defined and when the voice quality of any call drops below that threshold reports and notifications are provided. Ensures objectivity in measuring voice quality. No longer do you have to depend on anecdotal complaints from end users to manage voice quality experience in your UC solution. Analytics provides historical reporting and trending on Collaboration business metrics. Reports can be customized and the data sliced and diced to meet a number of business needs. PC Analytics is most often used for resource optimization and capacity planning.
The trending capabilities allow a capacity planner to anticipate when additional resources will be needed or when resources are underutilized. This is especially important to prevent service delays when ordering T1s/E1s, which typically have a long lead time, or for equipment that must be budgeted for. Additional reports include Call Volume, Feature usage, Service availability and Service Level reporting. There are a lot of customers asking about splitting up admin tasks amongst different level administrators. This slide should clarify how different administrators can be set up to manage different domains. Administrators can only see the subscribers and resources in the domains they are assigned to and assignments can be added or removed easily by a global administrator.There is some additional granularity in basic and advanced roles that can be performed by different administrator types beyond what is shown here, and is covered in the user docs and deployment guide.
This slide shows three types of authentication sources, Provisioning Server local database, LDAP and ACS. Multiple LDAP/ACS servers can be defined. The most important thing to note is that you can point different domains at different authentication sources. This authentication system can be very useful in a managed service environment.
It may solve some security issues. Let’s look at an example. Let’s say an MSP manages two customers, each with their own AD.Customer A could have there own help desk team who authenticates to their own LDAP server. Customer B’s help desk would authenticate to customer B’s LDAP server. MSP admins will not need accounts in either customers AD. Customer A and B will not need to add MSP admin accounts in their ADs. The MSP global administrators could be pointed to the MSPs local LDAP server for authentication.
Each customer can manage their own access security.If self care is turned on in PM for Customer A, Customer A’s subscribers can authenticate using customer As. Features specific to voice. While managing 100’s of phones, first thing on network admin’s mind is – are my end-users experiencing any outage at this time?If there is a outage then where the outage is and what’s casing it. This integrated flow offers answers to that exact questions.PC90 have all this information in the product today, it leverages best practices used by customer and stitches the info together to create such a flow. Network Managemet (Cisco Prime).
1. Cisco Prime Network Management Overview Lewis Hickman Federal NMS CSE Cisco Hawaii Tech Days © 2010 Cisco and/or its affiliates. All rights reserved.
1. The Old Way The Cisco Prime™ Way. Independent 'point' products. Integrated workflows and Common user experience.
Untimely device and technology support. Integrated Smart Interactions w. Cisco.com.
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Reliance on highly skilled staff. Single solution and virtual appliance. Inconsistent user experience. Day-one device support for the Cisco® Advantage.
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Difficult to install, administer, and maintain © 2010 Cisco and/or its affiliates. All rights reserved. Use of Cisco best practices and knowledgebase BYOD PartnerFIRST 2. Cisco Prime DCNM Cisco Prime LMS Cisco Prime Collaboration Cisco Prime NAM © 2012 Cisco and/or its affiliates. All rights reserved.
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Cisco Prime Infrastructure Cisco 3. One Policy © 2012 Cisco and/or its affiliates.
All rights reserved. One Management Cisco 4.
Integrated Platform Benefits.Comprehensive Lifecycle mgmt – simplify end-to-end network operations – Consolidation and extensibility – reduces OpEx and maximizes ROI.Deep application visibility and performance Assurance – Accelerates application and service rollout, reduces downtime.Rich compliance auditing and reporting – Consistent end-user quality of experience.One install – Single-pane-of-glass soln – Maximizes the network investment © 2012 Cisco and/or its affiliates. All rights reserved.